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The Infinite Computer Group (ICG) offers a Maintenance Program that covers your complete
iSeries system requirements. This service is the same high quality maintenance that we have
been providing to satisfied customers for over 30 years. Listed below are a few of the basic
services we offer our customers throughout the U.S.
Basic Service Offerings:
Maintenance Service Contracts (Multi-Year Options)
Federal Maintenance Contracts (GSA #GS-35F-0144R)
Flexible SLA's (on site, 2-4 Hour Response, 7x24x365)
Nationwide Service Coverage
Service Delivery Guarantee
Highly Skilled Field Engineers (20+ Years Experience)
Proprietary Parts Sparing Matrix (on site Sparing)
Microcode & Firmware Monitoring
Competitive Rates – Cost Reduction Guarantee
Flexible Contracts
Hardware Sales & Upgrades Solutions (New & Pre-Owned)
OEM Re-certification Guarantee
Disaster Recovery Solutions
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