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The Infinite Computer Group (ICG) offers a Maintenance Program that covers your complete
pSeries system requirements. This service is the same high quality maintenance that we have
been providing to satisfied customers for over 30 years. Listed below are a few of the basic
services we offer our customers throughout the U.S.
Basic Service Offerings:
 Maintenance Service Contracts (Multi-Year Options)
Federal Maintenance Contracts (GSA #GS-35F-0144R)
Flexible SLA's (On-Site, 2-4 Hour Response, 7x24x365)
Nationwide Service Coverage
Service Delivery Guarantee
Remote Call-Home System Tools
Highly Skills Field Engineers (20+ Years Experience)
Proprietary Parts Sparing Matrix (On-Site Sparing)
Micro-code & Firmware Monitoring
Competitive Rates – Cost Reduction Guarantee
Flexible Contracts
Hardware Sales & Upgrades Solutions (New & Pre-Owned)
OEM Re-certification Guarantee
Leasing and Financing Solutions
Disaster Recovery Solutions
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"Providing High Quality IBM Hardware Maintenance Services and Solutions to Corporate America"